Subprocessors
Last Updated: October 8, 2025
About BetterPic
BetterPic is a digital service operated and managed by BETTERGROUP HOLDING INC ("BetterPic"). For the purposes of this Policy, references to "BetterPic" shall pertain to the digital service provided by BETTERGROUP HOLDING INC. All matters related to BetterPic, including this Subprocessors Policy, are governed by the laws of the United States and the State of Delaware.
Introduction
BetterPic engages certain subprocessors to assist in the provision of our services as outlined in the Master Subscription and Professional Services Agreement (MSA). This policy provides information about the subprocessors we use and our process for engaging them.
Definition of Subprocessor
A subprocessor is a third-party data processor engaged by BetterPic. This includes entities within the BetterPic group that may have access to or process Customer Content containing personal information.
Due Diligence & Contractual Safeguards
BetterPic conducts due diligence on the security, privacy, and confidentiality practices of proposed subprocessors that may have access to or process Customer Content. We enter into Data Protection Agreements with each subprocessor.
This policy is not a binding agreement and does not confer any additional rights or remedies to Customers. It serves to illustrate BetterPic's engagement process for subprocessors and provides a list of third-party subprocessors and content delivery networks used by BetterPic as of the date of this policy.
Customers wishing to enter into our Data Processing Agreement (DPA) may email us at legal@betterpic.io.
Process to Engage New Subprocessors
BetterPic provides notice of updates to its list of subprocessors through this policy. We commit to regularly updating this list to keep Customers informed of the scope of subprocessing associated with our Services.
Backend Subprocessors
1. AI/ML Processing Services
These subprocessors provide artificial intelligence and machine learning capabilities for our services.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Replicate | AI model training and inference | US |
| RunPod | GPU compute infrastructure for training and inference | EU/US |
| Fal AI | AI editing operations (background removal, image processing) | US |
| Azure OpenAI (Microsoft Azure) | GPT-4 Vision API for image analysis and content validation | EU/US |
| AWS Rekognition (Amazon AWS) | Image quality assessment and face detection | EU/US |
2. Infrastructure & Hosting
These subprocessors provide cloud computing, data center hosting, and website hosting services.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Amazon Web Services | Cloud computing and infrastructure | EU/US |
| Render.com | Backend API hosting, cron jobs, auto-scaling | US |
| Vercel | Frontend hosting platform | US/EU |
| Neon | Serverless PostgreSQL database | EU |
| GitHub | Source control and CI/CD | US |
3. Storage Services
These subprocessors provide object storage for generated images and data.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| AWS S3 (Amazon AWS) | Primary storage for images, attachments, training data, models | EU/US |
| Cloudflare R2 | Backup storage, CDN distribution, image caching | Global |
4. Authentication & Security
These subprocessors provide authentication services and security protection.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Supabase | User authentication and management | EU |
| Cloudflare Turnstile | Bot protection and CAPTCHA verification | Global |
| Cloudflare | CDN and DDoS protection | Global |
5. Communication & Notifications
These subprocessors handle email delivery, notifications, and real-time communication.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| AWS SES (Amazon) | Transactional email delivery | EU/US |
| Slack | Internal notifications and system monitoring | US |
| Crisp | Live chat and customer support | EU |
| Socket.io | Real-time WebSocket connections for updates | Global |
6. Payment & Marketing
These subprocessors handle payment processing, marketing automation, and affiliate programs.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Stripe | Payment processing and subscription management | US |
| Customer.io | Marketing automation, email campaigns, and analytics | EU |
| Rewardful | Affiliate program management and commission tracking | US |
7. Monitoring & DevOps
These subprocessors provide application performance monitoring and error tracking.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Datadog | APM tracing, logging, performance monitoring | US |
Frontend Subprocessors
These subprocessors are used in our frontend applications for analytics, tracking, and content delivery.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Amplitude | Analytics service | US |
| Dub.co | Link management and conversion tracking | US |
| GetBlue | Affiliate conversion tracking | US |
| Microsoft Bing | Search and analytics | US |
| Google Fonts | Font content delivery | US |
| Attio | Sales CRM | US |
Content Delivery Networks (CDNs)
BetterPic uses CDNs to enhance security and optimize content delivery.
| CDN Provider | Services Using CDN | Description of CDN Services | CDN Location |
|---|---|---|---|
| Cloudflare, Inc. | All BetterPic Services | Public website content served to website visitors may be stored with Cloudflare, Inc., and transmitted by Cloudflare, Inc., to website visitors, to expedite transmission. | Global |
| Amazon Web Services EMEA SARL | All BetterPic Services | Public website content served to website visitors may be stored with AWS, and transmitted by AWS, to website visitors, to expedite transmission. | Global |
Updates and Notifications
We will update this policy periodically to reflect changes in our subprocessors. You are encouraged to check this page regularly for updates.
Contact Information
For any questions or concerns regarding this Subprocessors Policy, please contact us at legal@betterpic.io.
By using BetterPic's services, you acknowledge and agree to the use of these subprocessors as described in this policy. This policy is subject to change and will be updated as necessary to reflect our current practices.